Back to All Jobs

Advanced Specialist, Compliance & Operations

Pearson

OtherFull Time
Location
Pakistan (Remote)
Posted
31 August 2026

Job Description

Role overview

The Quality Manager will be responsible for supporting all aspects of quality for the implementation of Pearson’s BTEC programmes across Pakistan. Leveraging extensive experience in delivering and assessing BTEC qualifications, including Pearson Higher Nationals, and ensuring adherence to in-country regulatory and Pearson’s quality standards and procedures, the Quality Manager will provide clear, expert guidance to providers and other BTEC customers. This role will utilize the support of wider Pearson quality assessment teams and the local team as required.

The Quality Manager will assist in capacity building across multiple institutions in Pakistan, proactively monitoring qualification delivery and assessment in centres to provide actionable feedback and improvement plans. A detailed understanding of IBCC and HEC requirements, along with Pearson's specific needs, is essential to ensure the delivery of high-quality provision and outcomes for Pearson vocational learners.

Administrative and Logistical Support

  • Ensure that BTEC inquiries and requests for support for vocational centres and BTEC support staff are actioned.
  • Distribute official correspondence, meeting notes, and follow-up action trackers for Pearson and related stakeholders.
  • Manage the proper documentation and archiving of QA records, assessment reports, verification forms, and training outputs.
  • Manage project data and performance evaluation, tracking progress, needs, outcomes, and verification records.
  • Assist and support in any required administrative and logistical requirements.

Training, Capacity-Building, and Mentorship

  • Support the training and upskilling of BTEC staff when appropriate, ensuring knowledge transfer and follow-up support in partnership with the Pearson training team.
  • Plan and support training sessions and capacity-building initiatives for centres, lecturers, and administrative staff.
  • Provide mentoring on learner recruitment and selection processes, ensuring learner capabilities.
  • Ensure that feedback is collected from teachers and learners through centre visits, surveys, or interviews to inform quality improvements.

Quality Assurance and Verification

  • Support the review and validation of documents such as assessment materials, teacher resources, centre resources, and internal verification (IV) documents for compliance with Pearson QA standards.
  • Ensure that support is provided for the planning and organization of assessments and programme delivery in coordination with the centres to meet regulatory requirements and Pearson standards.
  • Ensure that support is provided for the standard verification / external examination process, prepare required documentation, and coordinate with stakeholders.
  • Support centre compliance with Pearson QA standards and escalate issues as required.

Monitoring, Field Visits, and Reporting

  • Manage, plan, and conduct visits as appropriate to identify areas for improvement, collect evidence, and highlight best practices.
  • Manage and monitor the log of risks and issues.
  • Provide regular reports to Pearson on QA performance, assessments, and overall progress.

Required

Experience

  • Degree or relevant vocational qualifications or extensive experience.
  • Minimum of 10 years of experience in education, vocational training, or programme support.
  • Good understanding and knowledge of regulatory requirements within Pakistan.
  • Experience in quality assurance, external examination, or assessment processes.
  • BTEC / undergraduate delivery and assessment experience.
  • Prior experience working with international organizations, TVET institutions is an advantage.
  • Knowledge of Pearson BTEC or TVET frameworks in Pakistan is an advantage.
  • Prior experience of working with government departments in Pakistan is an advantage.

Required

Skills

  • Strong stakeholder management skills.
  • Strong organizational and coordination skills.
  • Distinguished proficiency in English (written and verbal).
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Ability to manage multiple tasks, meet deadlines, and work collaboratively in a multicultural environment.
  • Ability to forge effective working relationships with multiple internal and external stakeholders.
  • The post will require a high level of professionalism and integrity to assure the ongoing prescribed standard of all vocational qualifications and centres.
  • The post will be outcomes-driven and requires a high level of personal management and discipline.
  • Providing a customer-focused service.
  • Working with others to both achieve and deliver goals in a changing environment.
  • Taking a creative and innovative approach to work.
  • Maximizing potential in self and others.

Personal Style and Behaviors

  • You will be accurate, flexible, and responsive; hard-working, organized, enthusiastic; and able to juggle multiple priorities.
  • You will feel confident managing your own workload whilst working as part of a team and be capable of learning quickly whilst tackling any challenge with energy and commitment.
  • You will be able to communicate effectively with a range of stakeholders.

Compensation and Benefits

  • Salary: 3,770,739.06 PKR
  • Annual Incentive Plan: 8%
  • Background clearing: Qualifications, BTEC Teaching Experience, references.