Role overview

Integro Learning delivers behavioral assessment tools and workplace learning programs that help organizations improve communication, leadership, and team effectiveness. Our core offering is a talent behavior assessment toolkit, delivered through a value-added, platform-based model across leadership, HR, and organizational development sectors.

This role is responsible for delivering sales, account management, administrative, and platform support functions to ensure effective client engagement, smooth training delivery, and ongoing account growth.

Responsibilities

Building, maintaining, and developing relationships with client accounts and key contacts.
Managing client session bookings from initial inquiry, quotes, and sourcing facilitators before handing off to the training coordinator.
Nurturing leads to convert into accounts and orders.
Maintaining and managing accounts through Business Central and Salesforce platforms via task setting and follow-up.
Nurturing open opportunities through the stages to invoicing.
Involvement and planning of yearly sales budget and monthly targets.
Supporting content creation with Marketing for monthly newsletters and campaigns.
Participating in regular sales and team meetings and providing support to team members as required.
Managing accounts and conducting business development activities, including responding to sales inquiries about the ED and 5B suite via email and phone.
Troubleshooting issues within the EPIC platform.
Updating and maintaining client records in Business Central and Salesforce Platforms.
Administering platform services via the Intégro EPIC account, gathering participant information, providing quotes, and issuing invitations.
Performing other tasks as requested by management.

Key Performance Indicators

Achievement of individual revenue and activity targets (quarterly and annual).
Catalyst platform adoption rate across managed accounts.
Lead conversion rate (leads to accounts/orders).
Client retention and account renewal rate.
CRM data accuracy and task completion in Business Central and Salesforce.

Qualifications

Minimum 3 years of experience in a B2B sales, account management, or client relationship role.
Demonstrated ability to manage a portfolio of accounts and meet sales targets.
Experience using CRM platforms (Salesforce preferred).
Strong written and verbal communication skills.

Preferred Qualifications

Familiarity with Everything DiSC, Five Behaviors, or similar behavioral assessment products.
Experience in L&D, HR consulting, or professional development industries.
Tertiary qualification in business, marketing, communications, or a related field.

Compensation and Benefits

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.
It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
Our workplace promotes continual learning and internal mobility.
Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.
We offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
Through a robust body of employee programming, we facilitate a wide range of opportunities to foster community, learn, and grow.

Application Information

When applying, please attach your resume/CV to be considered.

Business Development Sales Manager-HR Technology/SaaS

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Job Description