Educational Consultant

Institutional visiting

• Contact customers by direct visiting, virtual meetings, phone, and email to assess needs, position appropriate materials, and close sales.
• Maintain existing institutional adoptions and prospect new sales by setting up and executing appropriate visits and events (e.g., presentations, teacher training, and book fairs) in your territories, within budget.
• Plan activities for each year by month and week.
• Report on this plan each month in 1:1 meetings to inform your manager of your activity and reflect on your performance.

Key account management

• Identify new prospects and develop existing accounts to build long-term business partnerships and grow market share.
• Position integrated offers of materials and services to create market-leading educational solutions.

CRM database management

• Timely and accurate input and update of institution, contact, and adoption data in the CRM database.
• Data extraction and manipulation to enable planning and reporting of sales activity.

Event attendance

• Attend large promotional events like the JALT national conference and Oxford Teachers Workshops.
• Organize and attend small promotional events in own territories.
• Staff smaller events organized by Marketing as required.

Product knowledge

• Ensure excellent product knowledge of OUP ELT materials through provided training and personal study.
• Build knowledge of competitor ELT materials through provided training and personal study.
• Maintain knowledge of current ELT pedagogy through provided training and personal study.

Market knowledge

• Research territories to be aware of existing and potential adoptions and new business opportunities.
• Be aware of general market trends, conditions, activities, and opportunities.

Customer service

• At all times, maintain an appropriate, professional relationship with customers, ensuring a positive image of OUP and of you as the company representative.
• Business attire at all times in the presence of customers.
• When customers are not present, dress code is business casual.

Trade visiting

• Visit university bookshops to obtain adoption data and maintain customer relations.
• Contact booksellers to confirm adoptions and provide post-adoption support where required.
• Occasional bookshop and distributor visiting in local territories.

• Experience of and interest in English language education.
• Bachelor degree or above.
• Excellent command of both written and spoken English and Japanese.
• Proficient in MS Office.
• Able to demonstrate initiative, work independently, and challenge oneself.
• Holder of a valid driving license.

• Knowledge of the ELT market/publishing industry in Japan is preferred.